In force since 01/01/2020

1. Site Name, company data subject's seller and ownership of the domain name

1.1 The www.lafataeildrago.com site ( "Site") is the informational website and Electronic Company fairy & the Dragon Gennari trade Nicholas, with registered office at 30028 Bibione (VE), 33 Aurora Boulevard, VAT number 03600950277.

1.2 The Website is owned by Nicholas Gennari property, which is also the subject holder of the domain name.

2. Identification of the subject seller; use of the mark and / or the surname "the Fairy and the Dragon"

2.1 The products marketed and / or purchased on the Site ( "Products") are offered and sold by the Fairy and the Dragon Gennari Niccolò from now on "the Fairy and the Dragon", as further identified article. 1.1.

2.2 "the fairy & the Dragon" is, therefore, the only other party that the user intends to purchase one or more products through the Site and is therefore (i) the person to which the user directs his order, in order to accept the offer and conclude the sales contract; (Ii) a person taking up against you the pre-contractual obligations from the offering; (Iii) the person ends with the user the contract of sale, assuming the relative rights and obligations. The purchase contract concluded through the Site is concluded between the user and "the Fairy and the Dragon."

3. Scope of application of the GCS

3.1 These Terms and Conditions of Sale ( "GCS") govern the offer and sale of products through the Site by "the Fairy and the Dragon", and the provision of registration service to the Site.

3.2 The GTC are available to the user via the website under "Conditions of Sale", accessible by the same name link in the footer of the site. The user is allowed to store and playback them.

3.3 The GCS applicable are those in force on the date of the purchase order transmission. Before transmission of the order and, therefore, the conclusion of the purchase contract, you are requested to read carefully all the information that "the Fairy and the Dragon" provides through the site, both before and during the procedure purchase, and to review and approve these GCS by dell'apposita Mass selection box to the user during the checkout process and before the conclusion of the contract.

3.4 These GCS can be changed at any time. Any changes and / or new conditions will be in force from the moment of their publication on the Website in the "Terms of Sale" accessible by the same name link in the footer of the site. Users are therefore advised to regularly access the Website and consult before making any purchase, the latest version of the Conditions of Sale.

3.5 These Terms and Conditions of Sale do not regulate the sale of products by parties other than "the Fairy and the Dragon" that are possibly present on the site through links, banners or other hypertext links. Before you enter into transactions with these entities it is necessary to check their sales conditions. "The Fairy and the Dragon" is not responsible for the provision of services and / or sale of products by any such person. On the websites accessed through such links, "the Fairy and the Dragon" no control and / or monitoring. "The Fairy and the Dragon" is not responsible for the contents of these websites nor for any errors and / or omissions and / or breaches of the law by themselves.

4. Shopping on site

4.1 The offer and sale of products through the Site constitutes a distance contract governed by Chapter I, Title III (art. 45 et seq.) Of Legislative Decree 6 September 2005, n. 206 ( "Consumer Code") and Legislative Decree 9 April 2003, n. 70, containing the discipline of electronic commerce.

4.2 The purchase of products through the Site may occur with or without registration to the site, in the manner of art. 5 below, and it is possible both to users who hold the quality of consumers both users which is not of this quality, whether natural or legal persons, companies and / or institutions of any kind. To individuals purchase is accepted only on the condition that they have completed the eighteen. They may under no circumstances make purchases on the Site or wholesalers or retailers, in general, all subjects who intend to purchase the Products for the purpose of subsequent resale.

4.3 Please note that, pursuant to art. 3, paragraph I, letter. a) of the Consumer Code, are of the quality of consumers' natural persons who, in connection with the purchase of products through the Site, acting for purposes not related to business, trade, profession or craft eventually carried out.

4.4 In case of orders by any person, which are anomalous in relation to the quantity of products purchased or the frequency of purchases or which are made by retailers, wholesalers or otherwise for the purpose of subsequent resale, "the Fairy and the Dragon" is reserves the right to take all necessary actions to put an end to irregularities, including the suspension of access to the Website, the cancellation of registration, or the non-acceptance or cancellation of illegal orders.

4.5 "the Fairy and the Dragon" reserves, lastly, the right to refuse or cancel orders that come (s) from a user with whom it has an ongoing legal dispute; (Ii) by a user who has previously violated the GCS and / or conditions and / or the terms of the purchase agreement; (Ii) by a user who has been involved in fraud of any kind and, in particular, in fraud related to payments by credit card; (Iv) from users has issued a false identity, incomplete or otherwise inaccurate or that, under the procedure laid down in Art. 11.3 and 11.4 below, have not sent promptly to "the Fairy and the Dragon" the documents required by the same or whether they have submitted invalid documents; (V) by a user who has violated the provisions of art.

4.6 "the Fairy and the Dragon" mainly sells in its directly managed stores, this implies that often the items sold online have been displayed in one of these stores. This does not make the item used, that is, legally the display of an item in the window does not change its status as "new": this also includes the application of an adhesive label for prices and the cutting of the original factory adhesive tapes present on the outer packaging. If a customer is interested only in items never displayed in one of our stores, it is his responsibility to inquire about them before completing his order.

5. Registration Site

5.1 Registration to the site is free. To register for the Site you must complete the appropriate form, by entering your name, an email address, a password and, if desired, your date of birth and their gender, and click on the "Create Account ". Registration will be confirmed to the user via a special e-mail address.

5.2 The registration on the Site, by opening a personal account called "My Account" ( "Account"), allows the registered user, among other things, to:

- manage their own personal data and update them at any time;

- save and edit their addresses and any forms of payment stored;

- access to all information about their orders and any returns;

- access to post-sales support services.

5.3 Each user can take advantage of a single registration to the site. It is therefore forbidden for the user to create multiple accounts refer to the same person, whether natural or legal, to companies and / or institutions of any kind, including through the use of truthful information . Avoid enabling the user to enter, for the purpose of registration on the Site, personal data of third parties and / or false and / or invented and / or fantasy, and / or, in any way, does not correspond to the truth. In the case of violation of these restrictions, without prejudice to the provisions of art. 4.5 above, "the Fairy and the Dragon" reserves the right to close all accounts related to the same person, whether natural or legal, to the company and / or at the same institution.

5.4 The registration credentials (email address and password) allow the user to make purchases on the Site and to assume, among others, the activities of art. 5.2 above. They must, therefore, be stored with extreme care and attention. They also can be used only by the user and can not be sold to third parties. You agree to keep it secret and to ensure that no third party has access to it. He also agrees to immediately inform "the Fairy and the Dragon", the contact details in art. 16 that it follows, in case of suspicion or becomes aware of an improper use or an improper disclosure of the same.

5.5 You warrant that the personal data provided to "the Fairy and the Dragon" during the registration process and / or during the purchase and / or at any other time, are complete, accurate and refer to the user and you agrees to hold "the Fairy and the Dragon" harmless against any damages, claims for damages and / or penalties arising from and / or in any way connected to the breach by the guarantees provided for in this Article. 5 and / or breach of the rules on the registration on the Site, the purchase on the Site and / or the preservation of its login credentials.

6. Direct information to the conclusion of the on-line contract

6.1 In accordance with Legislative Decree 9 April 2003, n. 70 provides the rules of electronic commerce, "the Fairy and the Dragon" will inform you that: (I) to conclude the purchase of one or more products on the site, the user, upon log-in or registration Site must fill out an electronic order form and send it to "the Fairy and the Dragon", in the Internet, following the instructions that appear from time to time on the Site; (II) the contract is concluded when the order form is received by the server that "the Fairy and the Dragon" is used; (III) prior to transmission of the order form, the user will be able to identify and correct any data entry errors by following the instructions on the Site; (IV) once the form is registered d '

6.2 The order form will be stored in the database of "the Fairy and the Dragon" for the time necessary to the execution of the same and in any case within the statutory deadline. The essential elements of the order form will bring you back in the order confirmation. The registered user can access your order, referring to "Orders" Account.

6.3 The languages available to users for the conclusion of the contract are Italian, English and German. Customer Service is able to communicate with users in Italian and English.

7. Product Availability

7.1 The Products purchased on the Site are the items in the electronic catalog published on the Site, viewed at the time of order.

7.2 Each product is accompanied by an information page that shows the main features ( "Product Information"). the Product Schedule will be present information concerning the availability of the product. The availability of products is continuously monitored and updated. However, because the site can be visited by more users at once, it could happen to acquire more users, at the same instant, the same product. In such cases, therefore, the product may be, for a short period of time, provided, being, instead, exhausted or not immediately available and being necessary to wait for the same reassortment.

7.3 If the Product is found to be unavailable for the reasons mentioned above or in other cases of unavailability of the Product, subject to the rights granted to you by law and, in particular, by Chapter XIV of Title II of Book IV of the Code civil, "the Fairy and the Dragon" will alert you immediately by e-mail. It will then be entitled to terminate the agreement immediately, subject to the right to compensation, pursuant to and by effect of article. 61, fourth and fifth paragraph of the Consumer Code.

7.4 In the event that the user makes use of the right resolution in art. 61, fourth and fifth paragraph of the Consumer Code or accept the proposal in art. 7.3 (ii) above or, finally, in the case where the user does not make any choice pursuant to Art. 7.3 above, the contract is terminated, subject to the rights granted to you by law. "The Fairy and the Dragon", without prejudice to your right to compensation, will refund the total amount paid by you, representing the price of the product, the delivery costs, if applicable, and any other any additional cost, as resulting from the order ( "Total Amount Due"), without undue delay and, in any case, within 15 working days of receipt of the order. Reimbursement Total Amount Due will be paid in the following manner: (i) in the case of payment by credit card, the refund amount will be credited on the same means of payment that you used to purchase; (Ii) in the case of payment by PayPal, the refund amount will be credited to your PayPal account. The termination of the contract and the refund amount will be communicated to the user via e-mail. Any delay in may depend on the bank, the type of credit card or payment solution used. It should be noted in particular that the timing of re-credit on the payment device connected to the user's PayPal account depend solely by PayPal and the banking system. Once the willing '

7.5 In the case of orders relating to a plurality of products ( "Multiple Order"), if the unexpected unavailability relates only to certain of the Order object Multiple Products - without prejudice to the rights assigned to the user by law, and, in particular, by Chapter XIV of Title II of Book IV of the civil code, and subject to the application of art. 7.3 and 7.4 above, if the unavailability covers all products covered by the order - "the Fairy and the Dragon" will alert you immediately by e-mail. It will then be entitled to terminate the agreement immediately, subject to the right to compensation, pursuant to and by effect of article. 61, fourth and fifth paragraph of the Consumer Code; the resolution for technical reasons, You can not have as its object only the Product or Products become unavailable, but should cover the entire order. Fixed the original order, if you still want to buy the basket of which the original order, will be sent through the Site a new order having such products object, which will then be delivered before the delivery date suitable for this new order. Alternatively, and without prejudice to this right, the user may accept one of the following proposals: which will then be delivered before the delivery date specified for this new order. Alternatively, and without prejudice to this right, the user may accept one of the following proposals: which will then be delivered before the delivery date specified for this new order. Alternatively, and without prejudice to this right, the user may accept one of the following proposals:

(I) if possible reassortment of the Order object Multiple Products become unavailable, an extension of the deadlines in respect of all products (even those available), with details of the new delivery of the same;

(Ii) where it is not possible reassortment of the products become unavailable, the cancellation of the Order Multiple.

Your choice should be immediately reported to "the Fairy and the Dragon" by e-mail to the addresses in art. 16 that it follows. The gift voucher of art. 7.5 above shall be recognized if the user proceeds directly to the termination of the contract, exercising the right conferred by law

7.6 In the event that the user makes use of the right resolution in art. 61, fourth and fifth paragraph of the Consumer Code or accept the proposal in art. 7.5 (ii) above or, finally, in the case where the user does not make any choice pursuant to Art. 7.5 above, the purchase contract for the products become unavailable will be fully resolved, subject to the rights granted to you by law, including the right to compensation, resulting in restitution Total Amount Due, including expenses delivery and any other additional costs paid in connection with the order. The Total Amount Due by the user in relation to the Order Multiple solved, will be refunded without undue delay and, in any case, within 15 working days from order. Reimbursement Total Amount Due will be paid in the following manner: (i) in the case of payment by credit card, the refund amount will be credited on the same means of payment that you used to purchase; (Ii) in the case of payment by PayPal, the refund amount will be credited to your PayPal account. The termination of the contract and the refund amount will be communicated to the user via e-mail. Any delay in may depend on the bank, the type of credit card or payment solution used. It should be noted, in particular, that the timing of re-credit on the payment device connected to the PayPal account of ' User depends exclusively on PayPal and the banking system. When placed the accreditation order in favor of this bill, "the Fairy and the Dragon" can not be held liable for any delay or failure in crediting the user to refund the amount to dispute which the user must apply directly to PayPal.

8. Information on Products

Each product is accompanied by the Product Schedule. The pictures and descriptions on the website reproduce as closely as possible the characteristics of products. The colors of the products and their packaging, however, may differ from the actual result of the settings of the computer systems or computers used by users for their display. The Product images in the Product Information also may differ in size or in respect of any ancillary products. The images may also differ in the event that the product has undergone a graphical update has not yet been updated the new image in the product. These images must therefore be understood as indicative and with the manufacturing tolerances. For the purposes of the purchase agreement,

9. Prices

9.1 All prices published on the site are in Euros and are inclusive Value Added Tax if the shipment is addressed within the European Community.

9.2 "the Fairy and the Dragon" reserves the right to change the price of Products at any time, without notice, provided that the price charged to the user will be shown in the summary and viewed by the user before transmission order and that does not take account of any changes (increase or decrease) subsequent to the transmission of the same.

9.3 In the event that a product is offered on site at a discounted price, in the Data Sheet will be indicated (i) the full reference price against which the discount is calculated and (ii) what this match full of reference price. It is understood that the offer of discounted products will be made only when the full reference price of the product corresponds to the actual price of the same market. In the case where it is not inserted any indication, it must be understood that the full reference price is the price at which the product was previously sold on the Site.

10. Purchase Orders

10.1 The purchase agreement is conditional on the non-payment Total Amount Due. In the event that such payment does not occur, the purchase contract will therefore rescinded. The user will be notified via the Website that the transaction has not been successful and that the order was subsequently canceled.

10.2 The ownership of the products will be transferred to you at the time of shipment, to be understood as the moment of the product delivery to the carrier ( "Delivery"). The risk of the products, due to loss or damage not attributable to "the Fairy and the Dragon", however, is transferred to the user, when the user or a third party designated by him other than the carrier enters in their possession Products. The delivery will be carried out under the provisions of art. 10.1 above, only upon confirmation of actual payment by the user Total Amount Due.

10.3 To send a purchase order you must read and approve the GCS, checking the box that appears during the checkout process. The rejection of the GCS involves the inability to make purchases through the Web site.

10.4 The registered user may request the issuance of the commercial invoice, by checking the appropriate box present during the purchase procedure and filling in the form placed at his disposal. The commercial invoice, which will then be emitted only in the case where the user requests it with the manner described above, the user will be sent to the e-mail. For a printed invoice, authentic information provided by the user using the appropriate form and you warrant to be untrue. He agrees to hold "the Fairy and the Dragon" harmless against any damages, claims for damages and / or penalties can the same result and / or be imposed in the event that such information is accurate or are not true.

11. Payment

11.1 Payment of the Products purchased on the Site can be made using the methods described in the following paragraphs. If one of these modes can not be used in relation to a specific product, this will be clearly stated on the site, at the latest at the beginning of the purchase process. The payment methods are not available will in any case be selected by the user during the appropriate phase of the check-out.

A) Payment by credit card

11.2 Payment of the Products purchased on the Site may be made by credit card through the site. The accepted credit cards are those of Master circuits, MasterCard, Visa (including Postepay of Visa), Visa Electron, American Express. They have, however, indicated in the footer of each page on the Site. "The Fairy and the Dragon" will charge Total Amount Due at the time the order is placed, which coincides with the conclusion of the contract online.

If you are paying by credit card, checking the box "Quick Payment. Save safely your card details to avoid having to enter them in the future. " present in the "Payments" page of the checkout process, you consent to the storage, by the operator of payments, the inserted credit card information and re-use for the payment of future purchases through the site, avoiding, in this so, of having to enter this information with every purchase. The user may at any time revoke the authorization to the storage of such data and reuse for subsequent purchases, clicking the button "Remove paper or change the paper."

11.3 In order to ensure the security of payments made on the Site and to prevent any fraud, "the Fairy and the Dragon" reserves the right to ask the user, by e-mail, send, by the same means, a copy of the front / back of his identity card and, in the case where the holder of the order is different by the holder of a credit card, identity card of the latter. The document must be valid. request the term will be specified in the e-mail in which the document is to arrive at "the Fairy and the Dragon." This deadline will not, in any case, more than 5 working days from receipt of the request from the user. Pending the requested document, the order will be suspended. The user is required to '

11.4 In the event that "the Fairy and the Dragon" does not receive such documents within the time specified in the e-mail request or receive expired or invalid documents, the contract will be terminated automatically in accordance with and for the purposes laid down ' art. 1456 cc and consequently canceled the order, subject to the right of "the Fairy and the Dragon" to compensation for any damage in which it is incurred because of conduct inconsistent with the user. The termination of the contract, of which the user will be notified by email no later than 5 working days after the deadline for sending documents requested by "the Fairy and the Dragon", will result in cancellation of the order , resulting reimbursement Total Amount Due and application, mutatis mutandis, to art. 7. 4 above. The period for reimbursement shall begin from the resolution of the order.

11.5 In the event of receipt by de "the Fairy & the valid documentation" Dragon by the date indicated in the e-mail in art. 11.3 above, the delivery terms applicable to the order shall be effective from the date of receipt.

11.6 "the Fairy and the Dragon" uses the secure payment service company of Banca Sella, which includes the use of TLS security protocol. Confidential data of the credit card (card number, owner, expiration date, security code) are encrypted and thus transmitted to the manager of payments. "The Fairy and the Dragon" then never access, and does not store the data of the credit card used by the user to pay for the products, without prejudice, as regards the data relating to the holder of the card, the case envisaged by . 11.3 above.

B) Payment by PayPal

11.7 Payment of the Products purchased on the Site can be made through the PayPal payment solution. If you choose PayPal as payment, he will be redirected to www.paypal.com site, where you perform the payment of the products according to the procedure laid down and regulated by us and the terms and conditions of the contract agreed between you and PayPal. Data entered on the PayPal website will be processed directly from the same and will not be disclosed or shared with "the Fairy and the Dragon." "The Fairy and the Dragon" is not in a position to know and does not store the data in any way credit card linked to your PayPal account or the data for any other payment instrument associated with this account.

11.8 In the case of payment by PayPal, the Total Amount Due will be charged by PayPal user at the time the order is placed, which coincides with the conclusion of online contract. Upon termination of the purchase agreement and in any other case of redemption, for any reason, the refund amount will be credited to the user due to the PayPal account of the same. The accreditation time on the payment device connected to this account depend solely by PayPal and the banking system. When placed the accreditation order in favor of this bill, "the Fairy and the Dragon" can not be held liable for any delay or failure in crediting the user to refund the amount, to dispute which the User You must apply directly to PayPal.

12. Delivery of Products

12.1 The Product delivery will take place at the shipping address indicated by the user in the order form ( "Delivery at Home"). Post Office delivery restrictions set forth in art. 12.1 above, the user must enter in order form a shipping address to be in the areas covered by the delivery service. Orders containing the indication of a shipping address that is in the Blanket Zone not be canceled pursuant to and for the purposes of art. 1456 cc, resulting reimbursement Total Amount Due to the manner and timing of which art. 7.4 above. The redemption period shall start from the date of the contract.

12.2 At the time of shipment will be sent to the user an e-mail confirmation of delivery to the carrier of the Products ( "E-mail Delivery Confirmation"). "The Fairy and the Dragon" reserves the right to change the cost of Shipping Domicile, including, where appropriate, providing the shipping costs to free residence, at any time, without notice, provided that the shipping cost Domicile applied to 'user will be the one indicated in the order summary, before the user is bound by the contract, and that does not take account of any variations, either increasing or decreasing, subsequent to the transmission of the same. The carrier then will send the user an email with the tracking number and / or the link to track the shipment.

12.3 Shipping Domicile is charged. The shipping costs are at Home with the user, unless otherwise specified in the Product Schedule or elsewhere in the site. The specific amount of the expenses of Shipping Domicile caused by the user in relation to a specific order will explicitly and separately indicated (in Euro and inclusive of VAT) in the order summary and in any case, before the user proceeds to the transmission of the same, as well as in the e-mail order confirmation.

12.4 In case of partial withdrawal from Multiple Orders and / or partial termination, for any reason, the purchase orders related to Multiple contract, the Domicile Shipping charges are not paid, since, as indicated in art. 12.4 above, the amount does not depend on the number of products covered by the order or by the weight of the same. If for reasons not attributable to "partial withdrawal from Multiple Orders and / or partial resolution of Multiple Orders, the Fairy and the Dragon", if, as a result of withdrawal or partial termination, the Total Amount Due would fall below the threshold that, if necessary, allowed the user to obtain free shipping, shipping charges, as resulting from the "Returns and limitations"

12.5 Shipping Domicile means at street level, unless otherwise provided in the Product Schedule. The Shipping Domicile will be made Monday through Friday during normal business hours (from 9 am to 18), excluding national holidays.

12.6 You understand that the withdrawal of the product has its own specific obligation under the purchase contract. In the case of non-delivery for the absence of the recipient at the address specified in the order form, the carrier will leave the recipient a notice containing the number to contact ( "Notice of Change"). The courier will then perform the next day a second delivery attempt, or the user will be contacted to arrange an alternative delivery date, according to the instructions on notice of Passage. If this attempt were to fail or if the user does not contact the courier, the package will be "in stock" at the courier. The courier then communicate the stock at "the Fairy and the Dragon," which, through customer service will contact you in order to provide all the information you need to pick up the package at the courier office. If the user fails to collect at the branch of the courier within 5 days of the delivery passage, the purchase contract will be terminated as of right pursuant to and for the purposes of art. 1456 cc resulting refund, within 15 working days from the termination of the contract, with the manner described in art. 7.4 above, Total Amount Due, minus delivery costs not successful, the costs of storage, the cost of returning to "the Fairy and the Dragon" and any further expense when it is incurred due the failure to deliver to the absence of the recipient.

12.7 In the case of Multiple Orders which have as their object products to be delivered separately, the procedure referred to in Art. 12.7 find a standalone application before each delivery, with the result that the non-collection of the product within the time specified therein would not result in the termination of the whole contract, but the partial resolution of the same with reference solely to the product was not withdrawn. Consequently, the amount that will be refunded to the user will not be the Total Amount Due but only the amount due in relation to the product was not withdrawn, minus the cost of delivery is not successful, calculated as provided in Art. 12.5 above, the costs of storage, the cost of returning to "the Fairy and the Dragon"

12.8 During the checkout process, before the user sends the order, will be referred to the period within which "the Fairy and the Dragon" is committed to deliver the products covered by the order of the user and taking into account, as well as the area and the mode of delivery, including the possibility that the user purchases more products in the same order. The delivery terms run from the working day following the conclusion of the contract (ie sending the order), unless indicated otherwise. The delivery of the specific order will also be indicated in the order confirmation. In case of failure to indicate the date of delivery, it will, in any case, within thirty days from the day following the conclusion of the contract.

12.9 In the event that the product purchased is not delivered or is delivered late compared to delivery times indicated during the purchase process and in the order confirmation, the user, in accordance with art. 61 of the Consumer Code, invites "the Fairy and the Dragon" to make the delivery within an additional period appropriate to the circumstances ( "Supplemental Term pursuant to Art. 61, paragraph III of the Consumer Code"). If this additional period expires without that the products have been delivered, the user is entitled to terminate the contract ( "Contract of the ex-resolution art. 61, paragraph III of the Consumer Code"), subject to the right to compensation. The user is not burdened burden to grant "the Fairy and the Dragon" the Additional Term ex art. 61, paragraph III, Consumer Code ( "Cases Persons") if: a) "the Fairy and the Dragon" expressly refused to deliver the Products; b) the respect of the delivery time indicated during the purchase process and in the order confirmation is an essential, taking into account all the circumstances attending the conclusion of the contract; c) the user has informed "the Fairy and the Dragon" before the conclusion of the contract, that delivery by or on a specified date is essential.

In cases Except, the user does not receive the products in the delivery deadline indicated during the purchase process and in the order confirmation, it shall be entitled to immediately terminate the contract, subject to the right to compensation ( "Termination of Contract Cases in Persons ").

The indication of the Additional Term ex art. 61, paragraph III of the Consumer Code and the communication of the former Contract Resolution art. 61, paragraph III of the Consumer Code or Termination of Agreement Except in cases must be notified by the user to "the Fairy and the Dragon" to the addresses mentioned in art. 16 that it follows.

In the case of the former Contract Resolution art. 61, paragraph III of the Consumer Code or resolution in Cases Excluded, "the Fairy and the Dragon" it will refund the Total Amount Due without undue delay, in the manner of art. 7.4 above. The period for reimbursement shall begin from the contract.

12:10 In any case, "the Fairy and the Dragon" is committed to giving notice to you promptly and by email, the delay in delivery ( "Notice of Delay"), simultaneously indicating the new delivery date, if available ( "New Delivery Time") and, in case the user does not proceed to the establishment of the Supplementary Term ex art. 61, paragraph III of the Consumer Code or, where applicable, to the former Contract Resolution art. 61, paragraph III of the Consumer Code or Termination of Agreement Except in cases, except for the possibility for the user to use at any time of your solution and / or the ordinary remedies provided by law and, in particular from Chapter XIV of Title II of Book IV of the civil code, "the Fairy and the Dragon" We are committed to: (i) in the case of delivery with a delay of between 1 and 3 working days compared to the New Delivery Time: refund to the Shipping Domicile expenses; (Ii) in case of delivery with a delay of 4 to 10 working days compared to the New Delivery Time, allow the user to refuse delivery and terminate the contract, resulting in a refund, in the manner indicated in art. 7.4 above, Total Amount Due paid immediately and in any event within 10 working days of the request to terminate the contract or, alternatively, if the user wants to terminate the contract, refund to the shipping expenses Domicile. refund to the shipping expenses at Home; (Ii) in case of delivery with a delay of 4 to 10 working days compared to the New Delivery Time, allow the user to refuse delivery and terminate the contract, resulting in a refund, in the manner indicated in art. 7.4 above, Total Amount Due paid immediately and in any event within 10 working days of the request to terminate the contract or, alternatively, if the user wants to terminate the contract, refund to the shipping expenses Domicile. refund to the shipping expenses at Home; (Ii) in case of delivery with a delay of 4 to 10 working days compared to the New Delivery Time, allow the user to refuse delivery and terminate the contract, resulting in a refund, in the manner indicated in art. 7.4 above, Total Amount Due paid immediately and in any event within 10 working days of the request to terminate the contract or, alternatively, if the user wants to terminate the contract, refund to the shipping expenses Domicile. User to refuse delivery and terminate the contract, resulting in a refund, in the manner indicated in art. 7.4 above, Total Amount Due paid immediately and in any event within 10 working days of the request to terminate the contract or, alternatively, if the user wants to terminate the contract, refund to the shipping expenses Domicile. User to refuse delivery and terminate the contract, resulting in a refund, in the manner indicated in art. 7.4 above, Total Amount Due paid immediately and in any event within 10 working days of the request to terminate the contract or, alternatively, if the user wants to terminate the contract, refund to the shipping expenses Domicile.

12:11 In case of non-submission of the Notice of Delay or not fixed in the same New Delivery Time, all terms set out in art. 12.11 (i), (ii), (iii) and 13.12 (i), (ii) and (iii) above shall run from the end of the original delivery. Acceptance of the New Delivery Time in the cases provided for in art. 12:11 and 12:13 before and, in the cases provided for in art. 12:11 (ii) and (iii) and 12:13 (ii) and (iii), the user's choice must be promptly communicated to "the Fairy and the Dragon" by e-mail to the addresses mentioned in art. 16 that it follows.

12:12 your responsibility to check the condition of the product that was delivered. Given that the risk of loss or damage to the Products, for reasons not attributable to "the Fairy and the Dragon" is transferred to the user, when the user or a third party designated by him other than the carrier enters in their possession Products, we recommend the user to check the number of products received and that the packaging is intact, not damaged or wet or otherwise altered, including the sealing materials (adhesive tape) and it invites, in its interest, indicating in the carrier's delivery note any anomaly acceptance of the package with reservations. The receipt of unqualified products, in fact, does not allow the user to take legal action against the carrier, in the case of loss or damage to the Products, except in the case where the loss or damage is due to willful misconduct or gross negligence of the carrier itself, and except for the partial loss or damage not identified at the time of delivery, provided that in this' latter case, the damage is reported just met and no later than eight days after receipt. If the package for visible signs of tampering or alteration, it is also recommended to immediately notify Customer Service. This is without prejudice, in any case, the application of the rules on the right of withdrawal and the legal guarantee of conformity. except in the case where the loss or damage is due to willful misconduct or gross negligence of the carrier itself, and except for the partial loss or damage not identified at the time of delivery, provided that in the latter case, the damage is reported just met and no later than eight days after receipt. If the package for visible signs of tampering or alteration, it is also recommended to immediately notify Customer Service. This is without prejudice, in any case, the application of the rules on the right of withdrawal and the legal guarantee of conformity. except in the case where the loss or damage is due to willful misconduct or gross negligence of the carrier itself, and except for the partial loss or damage not identified at the time of delivery, provided that in the latter case, the damage is reported just met and no later than eight days after receipt. If the package for visible signs of tampering or alteration, it is also recommended to immediately notify Customer Service. This is without prejudice, in any case, the application of the rules on the right of withdrawal and the legal guarantee of conformity. If the package for visible signs of tampering or alteration, it is also recommended to immediately notify Customer Service. This is without prejudice, in any case, the application of the rules on the right of withdrawal and the legal guarantee of conformity. If the package for visible signs of tampering or alteration, it is also recommended to immediately notify Customer Service. This is without prejudice, in any case, the application of the rules on the right of withdrawal and the legal guarantee of conformity.

12.13 For any other information, regarding costs and shipping times, in Italy and abroad, cost and method of insurance and exclusion of liability, please refer to this page.

13. Conventional Manufacturer Warranty; Events at a premium

13.1 The products sold on the Site may, depending on their nature, be covered by a standard warranty provided by the manufacturer ( "Conventional Warranty"). You can make this guarantee invoked only against the manufacturer. The duration, extension, land, the conditions and methods of use, the types of covered damages / defects and any of the conventional warranty limitations depend on the individual producer and are indicated in the certificate of guarantee cd content in the product box. The conventional warranty is voluntary, not replace, it does not reduce or impair or preclude the legal warranty.

13.2 "the Fairy and the Dragon" will organize a prize reserved competitions and operations for Registered Users. The rules of each competition or transaction in the money will be available in a special section of the site. If the premiums are made up discount coupons, vouchers or similar forms, they may under no circumstances be converted into cash.

14. Governing Law and Jurisdiction

14.1 The purchase contract concluded through the Site is governed by Italian law.

14.2 is the right to apply to consumer users who do not have their habitual residence in Italy of the provisions may be more favorable and mandatory required by law of the country where they have their habitual residence, in particular in relation to the deadline for the exercise of right of withdrawal, the deadline for the return of the Products, in case of exercise of this right, the procedures and formalities of communication thereof and in the legal guarantee of conformity.

14.3 Please note that in case of consumer user, any dispute relating to the application, implementation and interpretation of these Terms of Sale shall be competent General of the hole Pordenone (PN).